Humber Woodland of Remembrance


Privacy Policy

We are Humber Woodland of Remembrance, our office is at Risbury Court, Risbury, Leominster, Herefordshire, HR6 0NG.

At Humber Woodland of Remembrance we consider the privacy of our customers to be extremely important.

The person with responsibility for our data protection compliance is Diane Thomas, Owner (“the Data Protection Manager”). If you have any questions about our Privacy Policy or the information we hold about you, please email diane@humberwoodland.co.uk or write to us at the above address.

This Data and Privacy Policy (Privacy Policy) governs the manner in which Humber Woodland of Remembrance collects, uses, maintains and discloses information collected from our customers.

This Privacy Policy applies to all products and services offered by Humber Woodland of Remembrance. This Privacy Policy applies to your Personal Data.

Personal data 

Humber Woodland of Remembrance collects information/Personal Data about you when you purchase a burial plot, liaise with us to arrange a burial of a relative or subscribe to the newsletter. Depending on the services, customers may be asked for, as appropriate, name, email address, postal address, telephone numbers. We will collect personal identification information from customers only if they voluntarily submit such information to us. Customers can request to know what information that is being held about them.

Our contact 

We communicate with you either via post, e-mail or telephone and customers can choose which they prefer.

Why Do We Retain Personal Data? 

We may process your Personal Data for the following reasons:

To operate the Site and provide the Services, including to: Communicate with you about your plot, the site, the services.

To comply with our obligations and to enforce the terms and conditions of our site, including complying with all applicable laws and regulations.

For our legitimate interests, including to: Enforce the terms of our Site and Services.

Manage our everyday business needs.

We retain Personal Data for the least amount of time necessary to fulfil our legal or regulatory obligations and for our business purposes.

How we process the information 

We use your information only if we need to contact you regarding your, or your loved ones, burial plot.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information.

Sharing your personal information 

We do not sell, trade, or rent customers personal identification information to others. We may share information about you with other parties for business purposes or as permitted or required by law, including: If we are required to do so to comply with a law, legal process or regulations. To law enforcement authorities or other government officials, or other third parties pursuant to a subpoena, a court order or other legal process or requirements. If we believe, in our sole discretion, that the disclosure of Personal Data is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. In case of payment disputes, claims, chargebacks we may be required to disclose information about you as requested to do so by payment providers and other authorities or parties. To help assess and manage risk and prevent fraud against us, our customers and fraud involving our Site or use of our Services to parties that we plan to merge with or be acquired by; and to support our audit, compliance, and corporate governance functions.

Changes to this Data Protection Privacy Policy 

Humber Woodland of Remembrance has the discretion to update this Data Protection Privacy Policy at any time. When we do, we will revise the “last edited” date at the bottom of this page. We encourage customers to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. It is your responsibility to review this privacy policy periodically and become aware of modifications.

Get in touch with us

If you have any questions regarding this Data Protection Privacy Policy then please contact us at diane@humberwoodland.co.uk

Last edited: May 2018